High-volume practices run their front desk on Indie
Every missed call is a patient lost.
When your team is stretched thin, Indie handles the whole path in one platform, from the first call, text, or referral to the booked visit.
Your site appears here
Describe the site you want
Describe the site you want. Indie drafts it for your team to review, and patient requests from it land at the front desk.
Learn moreReferrals
A referral fax arrives. Indie reads it, fills in the patient record, and marks the referral Ready to schedule.
Learn more
+1 (203) 247-8100
Live callIndie voice agent is on the callA patient calls to book. The Indie voice agent finds her chart in Prompt, checks openings, and books the visit on the call.
Learn moreResults
Sample data- Calls answered
- 0
- Visits booked
- 0
- After hours
- 0
- Staff time saved
- ~0 hrs
Every weekend booking came from the Indie voice agent, while the front desk was closed.Try it: switch between this week and this month, and tap a day to see who booked each visit. Sample data.
Learn moreWorks inside the EMR you already use.
Indie connects to your EMR, so the work done on a call shows up where your team already works. No copying details from one screen to another.
- and more
What Indie can do depends on your EMR. We confirm yours on a call.
- HIPAA compliant
- BAA included
- One price based on your volumeNo per-user or per-location fees.
What practices are missing today.
When the phones get busy, calls ring out and inquiries wait. The first few minutes matter most.
~1 in 4inbound calls missed
Across the practice call data we've analyzed. Indie call analysis
21xmore likely to qualify an inquiry answered within 5 minutes
Compared with waiting 30 minutes, in a study of web-generated leads.
These numbers are not Indie results.
What practice owners say.
Indie is part of how our front desk runs now. Patients hear back right away, more calls turn into booked visits, and our staff is happier because they aren't chasing the phone all day.
Dan V.
Owner, Advantage Physical Therapy
“Our front desk team loves it. Calls that used to go to voicemail get answered immediately, and clients book while they're still on the phone. It fits the way our practice actually works.”
Justin O.
Owner, Oakley Home Access
“We book more appointments with Indie, and fewer patients slip through the cracks. Patients get an answer right away, even after hours, and my staff can focus on the people in front of them.”
Cynthia G.
Owner, Cynergy Physical Therapy
Start small. Add the rest at your pace.
Start with the calls your team can't get to today. Add phones, texting, referrals, and intake when you're ready.
Start with overflow or after-hours
Let the Indie voice agent take the calls your team can't get to, like after-hours and the second line ringing. Keep what works.
Keep your phone system if you want
Add the agent to the phones you have today. Move your phones to Indie later, only if you choose to.
Your agent is ready in 3 to 5 days
Setup is included, and you don't pay until you go live. If you move your phones to Indie, number porting takes 24 hours to 7 days.