What’s happening at Indie.

Most operators eventually ask Co-founder and CEO of Indie Health Eddie Czech the same thing: Can AI do this? But it's the wrong question. AI isn't one capability you either have or don't. It runs inside workflows, and every workflow carries its own level of risk. The more useful question is "Where is AI reliable?" and there's a logical way to figure this out for your practice.

AI isn't software — but nearly everyone shops for it like it is. Indie Co-founder and CEO Eddie Czech explains why that instinct backfires, and the new lens operators need before they sign with any vendor.

Nearly every healthcare tech vendor has stamped "AI" on the label, and most of those claims won't survive a serious conversation. Indie Health CTO Eric deRegt has spent his career building software in regulated environments, where a slick demo counts for nothing. Here's his four-part test for telling the real systems from the wrappers — run it before you sign.