What’s happening at Indie.

When Jerry Durham was contemplating whether to take his physical therapy practice out of network in the mid-2000s, all of his peers told him he shouldn’t do it. After all, why would patents pay out of pocket when they could get the same thing covered by insurance?

Rehab practices can prevent churn by hiring salespeople instead of customer service reps for their front desk.

Independent practices can adopt administrative technology faster than hospitals—translating to better patient care and stronger margins.