FYZICAL Therapy & Balance Centers
FRANCHISE CONFERENCE 2026

After hours. Overflow. Never lose visits to voicemail.

A patient communication assistant for your front desk team. Made for busy FYZICAL practices.

Calls answered, day or night
After-hours and overflow covered
Follow-up and scheduling handled
Benefits checked in real time

Your estimated upside

How many calls do you miss each week?

Include unanswered calls and voicemails. If you’re unsure, use a recent week.

Estimated new patients booked

2/week

5 missed new-patient inquiries estimated

Estimated plan-of-care revenue

$2,000/week

$104,000 annualized

Here’s the math: 25 missed calls/week × 20% new-patient inquiries × 40% booked × $1,000 estimated value per new patient.

Illustrative estimate, not a guarantee. Defaults use 20% new-patient inquiries, a 40% booking rate, and $1,000 in estimated plan-of-care value. Actual results depend on call mix, capacity, collections, and current workflows.

ONE FRONT DESK WORKFLOW

Keep patients moving. Keep visits on track.

Calls answered, day or night.

After-hours and overflow coverage when your team is busy.

Follow-up handled.

Stay on top of referrals, cancellations, and no-shows.

Benefits verified in real time.

Check coverage while the patient is still on the line.

No per-seat fees. No per-provider fees. You pay for the work Indie does.

AN AFTER-HOURS CALL, COMPLETED

A patient calls on Sunday. Indie answers, gets their information, books the appointment, and sends a confirmation.

01

Call answered

02

Visit booked

03

Confirmation sent

By Monday morning, the visit is already on the schedule and the front desk has completed work—not another voicemail to chase.

FYZICAL FRANCHISE CONFERENCE 2026

How many visits are going to voicemail?

Bring your recent missed-call or voicemail count. We’ll show you what that demand could be worth—and how Indie can keep more visits moving.